ComplaintsforJ&K Salvage
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Complaint Details
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Initial Complaint
01/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
So my familys struggling due to covid 19 and landlord helped me out by taking scrap metal into the local scrap yard.. jk salvage.. ee unloaded 640lbs of iron worth 67.00 (i have no income and family to provide for) after dropping the metal and getting scale weight we than went to the cashier to get yelled at saying. We already told u we dont have money.. they shut the window in my face and im without money and my metal... this is 100% theft by deception and this business shouldnt even be in business if you cant afford to handle your business..Business response
01/13/2023
Cashier was waiting for employee to return from bank with cash. Customer had the option to receive a check.Initial Complaint
09/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I took 2 vehicles to drop off for scrap money on 9/9/22. I was given a receipt# ********* by ******************* for $895.00 and told they would pay me the week of 9/12/22-9/16/22. I have called numerous times and have been getting the run.Business response
09/16/2022
The customer called today 9/16 and spoke to our representative, who said that they will issue a check for the ticket. She asked for it to be mailed, which will be done.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
6 total complaints in the last 3 years.
4 complaints closed in the last 12 months.