4 Customer Reviews
Review from Dylan P
1 star10/17/2024
I paid for expedited shipping, it's been three days and my package hasn't shipped and they never gave me a tracking number. The kitchy jewelery is not worth this headache.Review from Dee F
1 star10/15/2024
Very unhappy with the fact that they do not provide a gift box with the jewelry you buy from them online. If you want a gift box with your order, you have to purchase it separately for $3.00, and it is not refundable in the event you return the item that you purchased. They will refund you $3.00 less from the total amount you paid on your order. What is the point in keeping a box with their brand name on it if theres no use for it anymore once you return the item? Why not be able to return the item with the box and get a full refund? They are ridiculous. The way they run their business, its no wonder their stores have closed.Review from Melissa R
1 star02/07/2023
Stolen package when delivered from ****** Alex and Ani did NOTHING to resolve issue. This was a replacement for a bracelet that came defective.Review from Mi B
1 star11/28/2022
I signed up for the new customer discount for 20% off. I went to purchase a bracelet that was excluded from all discounts after signing up for the discount and since I couldnt use it, I left the item in my cart and left the website. Since I have received 3 emails telling me to use my new customer discount on the item I left in my cartnot possible. This is terrible marketing and customer service has been no help in rectifying this issue.
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