5 Customer Reviews
Review from Raymond F
1 star08/20/2024
I would not recommend purchasing from this company, their reviews on their ******** page are good but if you check the Better Business Bureau they have a 1 star average and are not accredited. They initially said my wheel would take 45 days to get to me, it showed up at my house on day 91, only after I had to call weekly due to no communication. They claimed it was the fault of the wheel manufacturer even though once they finally got my wheel in they were out of stock on my tire. I bought the iodized black rim and after simply taking it to the car wash it tarnished so badly the wheel was ruined. They claim I sprayed brake clean on it and are now ignoring my emails. 0/10 recommend this company has terrible customer service and zero accountability.Review from JULIE D
1 star07/16/2024
Husband purchased a motorcycle rim on 1 Apr 2024. Received on Jul 11 2024. The hub was not correctly drilled. Screw ended up stuck and broke off. The wholes drilled were not long enough. Had to return the whole rim and hub. After another long wait, we received new rim and hub. Minus the screw that had broken off. This company is a joke and their customer service is the worst. This was a Father's day gift. They should have offered 20% off or something. Don't buy from them. Buy the rim from the California where they actually make it. Save yourself the headache.
WanaRyd Response
07/17/2024
Customer had an issue with a bolt not drilled all the way on a hub. We covered 100% of the cost to fix this, fixed it for them, replaced a broken bolt and shipped everything back and forth on our dime. We also offered the customer a 1 time offer of selling him anything he wants off our site the next time at our COST. Im not sure how much more we can help this customer. Yesterday we spoke to the husband and he seemed super happy. Seems like we can't make Julie happy. How do we make you happy Julie? We need to make Julie happy! ... We fixed everything for you and lost money on this for you guys to get all fixed up. What would make you happy?Review from Rowdy D
1 star04/07/2023
Poor customer service! If you’re buying something you have to do the work yourself. If you want to return? Still have to do the work yourself! Hope to finish this transaction, will never buy or recommend again!!Review from CH B
1 star03/08/2023
Very unprofessional. I should have read the reviews of previous customers to be better informed of their poor business ethics.Review from James Scott G
1 star11/06/2022
one of the worst business i have ever dealt with ,you have two choices bad customer service or no company service scott g******
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