Additional Information for Swiftmoves Express

Better Business Bureau (BBB) is informing consumers and businesses about the marketplace conduct of Swiftmoves Express, a freight container company.

On May 10, 2023, BBB was made aware of Swiftmoves Express contacting consumers requesting additional money to ship a product ordered from another business.

On May 11, 2023, BBB requested background and operational information from the business.  As of May 23, 2023, the business has failed to respond to BBB’s requests.  As a result, BBB may not have current information about this business and recommends consumers use caution when doing business with Swiftmoves Express.

While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, BBB recommends that consumers contact the following agencies:

Federal Trade Commission (FTC)
reportfraud.ftc.gov

SC Department of Consumer Affairs
803-734-4200
scdca@scconsumer.gov
consumer.sc.gov

BBB recommends that consumers always check the business out first by contacting their local BBB or www.BBB.org before doing business with a new company. It is recommended that you do not pay with a money order, through Western Union or MoneyGram, but use a credit card in case you need to dispute the charges. Always use a secure Internet connection when making a purchase. Reputable websites use technologies such as SSL (Secure Socket Layer) that encrypt data during transmission. Look for the little padlock in the address bar or a URL that starts with "https" instead of "http," as the "s" stands for "secure."