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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I keep receiving creepy, predatory photos of our home in the mail and want it to STOP. This type of business practice needs to be illegal.
Business response
01/22/2024
Dear *****,
We sincerely appreciate you sharing your feedback with us, and we want to address your concerns regarding the postcards you received. Immediate action has been taken to remove your name from all our CRM systems. We recognize the importance of respecting your preferences and apologize for any inconvenience this may have caused.
Additionally, we want to express our regret for any discomfort caused by what you describe as "creepy, predatory photos." We never intend to make you feel uneasy, and we apologize for any unintentional negative impact.
Sincerely,
The Creative Property People, LLCInitial Complaint
10/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company took a photo of my home without my knowledge, then printed it and put it on a flyer, and put it in my mailbox advertising an "all cash offer". I would NEVER sell to a business that disrespects my privacy. It made me feel so uncomfortable!Business response
10/11/2023
Thank you for reaching out via BBB and text. As promised in our text exchange, we have removed you from our lists. Thank you for letting me know.
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.