ComplaintsforGSP Home Solutions LLC
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Complaint Details
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Initial Complaint
08/20/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
This contractors workmanship is poor at best, Many things had to be brought to ******** attention that was done incorrectly. Always an excuse. I had a wall extended and later after it was almost done ******* increased the price by 50 percent from the original contract.The price on plumbing, electrical and ac went up 300 percent after we agreed on a price and had a contract signed by both of us. ******* had to redo the shower pan three times until he got it right and wanted to charge me for it. It goes on and on. After the problems came up I had an other contractor review the project and was told the new price was outrageous******** gladly took the progress payments even when the said progress was not fully completed. He stopped work saying I owed on a progress payment but *******s math is off and was not following his own contract. ******* would not fix his mistakes causing damage to the project leaving us to fix it. Sad to see people doing business this way.Business response
10/22/2024
Please refer to Arbitration Clause found in the contract.Customer response
10/22/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau,
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
****** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.