ComplaintsforAtlantic Winds Condos
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Complaint Details
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Initial Complaint
06/20/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
We tried to book a date with Atlantic Winds Condos in Myrtle Beach, SC on 4/9/202022 and later found we could not use the dates we wanted and wanted to change to a later date and was told that we had to pay for the cancel of the first date and then pay for the later date. We found out later that later they filled the room we we to have so I do not see why I cannot get a refund.Business response
08/04/2022
Business Response /* (1000, 5, 2022/06/22) */ The booking in question was made via Booking.com, an online booking service. Our reservations are non-refundable which is disclosed before, during, and after the booking process by Booking.com. The booking was made by the ******* ***** and 11 days later cancelled by ******* *****. There is no basis for a refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.