ComplaintsforItech Connections
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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took iPad for repair supposed to be done in 2 days, they replaced the part in approximately 5 days but messed up the screen components inside, half of the screen would not work. They wanted to charge me almost $400 dollars more to fix the screen, and I told them to do it but then they kept telling me the parts didn’t come in for another seven days. I finally picked it up damaged beyond repair it seems. I picked it up today and I was talking to another customer about my problem and I wasn’t talking loud or angry but apparently the manager/repair man overheard me and came out of another room and told me to get the hell out of his store and then when I was walking to my car he came out of his store and yelled sir sir sir and when I turned around he gave me the middle finger. I went to **** *** the same day. Today and they said he totally destroyed my iPad so I bought a new one and it cost me $1,200. I am totally disgusted with this business and the way the owner treated me. I am a totally disabled veteran who severed in Vietnam and 76 years old and to be bullied by a much younger man and a manager of a business is deplorable. I am deeply hurt and $1.200 in debt to **** ***.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.