Complaintsfor3T Solutions, Inc.
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Complaint Details
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Initial Complaint
11/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a money order on 10/02/2023 I mailed it off and I have the account number. I have not confirmation that the bank received the money order. I reached to ******* *********************************************************** the run around. They gave me a number to call. I spoke to as secretary and they do not handle this situation and that 3 T solution handles this. I was informed that the money order has not been cashed. I have reached out to 3 T solutions multiple times they do not pick up the phone nor do they return the phone call. I want my whole $54.00 money order.Business response
11/10/2023
I have spoken with the customer. We are sending him the correct form to start the refund process for his money order.Initial Complaint
09/03/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
August first I purchased a money order from this company. It was for the wrong amount, and I accidentally spilled something on it and when trying to wipe it off, the money order ripped, so I purchased one for the correct amount, filled out a refund form and sent it along with the money order and original receipt back to the company. Over the last Month I have called numerous times and left messages asking for someone to contact me and let me know what was happening with my refund.. I have gotten no response from anyone at this company, not have I received a refundBusiness response
09/14/2022
Business Response /* (1000, 5, 2022/09/07) */ I just received Mr. *****'s paperwork in the mail today. His refund will be processed this week and the fee will be waived. Consumer Response /* (2000, 7, 2022/09/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) This was the exact outcome I was hoping for. Thank you for working with me.
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.