ComplaintsforImpeccable Contracting
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Complaint Details
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Initial Complaint
04/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had(have) a leak around our stone chimney. Mr. Gasbarri sent workers to fix it on 7/7/23 which is when we paid in full by check. He said he would come back if the problem was not resolved. A month later it started leaking again. I’ve been chasing him ever since. He’s been promising to come back in a couple of weeks each time to no avail. This is through text and talking. I put pics of chimney leak on his website which generated a call to me. And he took down the post. I had to get his attention somehow. The water is coming inside the home and the ceiling is crumbling because of the water damage. His bus card says he is bonded, licensed & Insured. I’d like my money back. I’m retired and cannot afford to let this go. Next time I’m going to get someone’s word in writing for sure.Customer response
04/05/2024
Also, forgot to mention that this job included mortar repair as well. He said he would take pics to show us the repair but never did. TY
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.