ComplaintsforChattanooga Imaging Downtown
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Complaint Details
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Initial Complaint
11/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
In May of 2022 I had my yearly mammogram. Chattanooga imaging in Cleveland, Tn did the imaging. I was called back to have a few images redone because the image was not clear. Tennessee and federal law states that medical providers must tell patients ahead of time that there will be a cost and what it will be. They did not do this when i went in. Chattanooga imaging also told me that they were in network with my insurance. I have a letter from my insurance stating that is not true. A year after i thoight this issue was resolved, they sent me a bill. I contacted the state attorney generals office to intercede since Chattanooga imaging violated the law. The attorney generals office sent my dispute to Chattanooga imaging and got a short response back. I then countered them with the letter from the insurance and the laws that they broke. Chattanooga imaging then refused to respond any more to the attorney generals office and immediately sent the disputed bill to collections.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.