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Complaint Details
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Initial Complaint
03/28/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Universal window contracted with me to install doors on the front of the house and install siding. After installation one set of the doors wasfound to have discoloration inside the glass The company was notified and came to take pictures. Said they would replace the door. That was over a month ago. This did not start a month ago. It has been ongoing for over 6 months with unreturned phone calls and broken promises Either a refund for the door and labor or fix the problem are the desired outcomesBusiness response
04/19/2023
Everything is resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.