ComplaintsforBottoms Heating & Air, Plumbing and Electric
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Complaint Details
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Initial Complaint
04/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company for an initial installation on a new home build for plumbing, heating and air. There have been multiple issues arise from installation issues that the owner ***** is refusing to come fix. A toilet upstairs was never installed correctly leading to leaking through hardwood floor, OSB, insulation and into my downstairs children nursery ceiling. The commode was never screwed down nor the wax ring installed correctly from the beginning. The downstairs shower was not installed correctly per the company **** instructions. When the hot water and cold water mix it leaks from the shower head. It also spewed out rust color water every time it was turned on. They did not install proper dryer vent tubing resulting in a fire risk underneath my house. The water softer was never connected to the overflow system resulting in standing water with possible mold all in my crawl space. We have contacted ***** several times and he always says he will call back and set up a date to come back etc etc and never does. Now he just won't answer our calls. I most likely have mold in my crawl space and in my ceiling from this slow leak. I have two infants in the house that don't need to be around fire risks nor mold.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.