ComplaintsforHollywood Feed, Inc.
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Complaint Details
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Initial Complaint
10/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased many treats and chews from this company when i first moved here to ********. The box shows delivered on their end but that doesn't change the fact that it never arrived. Order #*******-1442424 $387.57. I have gone back and forth with their service team and they refuse to help. I live in a safe area but it is in the ************** campus area so there are some college students... not making assumptions but things happen and maybe the package was taken OR the photos don't show definitely that it was delivered to our home as many homes look similar in this area. We didn't get this box. We are out almost 400 dollars. I am open to asking them to reship the order , i think that is more than fair, but to refuse to refund or reship is completely unfair. I hope this gets their attention as I feel this was a very poor way to treat someone. I am also disabled and on a limited income. That is my private business but 400 dollars is even more to me in this tumuluous financial climate
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.