ComplaintsforMusic City Auto Brokers
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Complaint Details
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Initial Complaint
05/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I leased a car through a buy here pay here from a salesperson who lied to the bank and leased me a car illegally with stubs made same day, they took the car after 4 days and didnt return my 1500$ they made me pay through cash app. The salesperson KNOWINGLY lied and said I paid 2000$ down payment when it was only $1500. Salesperson gets off by passing drug dealers and anybody with a license as I was told to get a car.Business response
06/05/2024
The customer provided fraudulent paystubs and admitted to it. I informed her that due to the fraudulent activity we aren't required to give any money back. She then came to my establishment with two other people threatening violence towards my employees.Business response
06/05/2024
The customer also speaks of my lot (which doesn't do buy here pay here) saying that we told the bank she put down 2000 when it was actually 1500 only to help the customer get into a vehicle because she said no one else would help her. Nothing on our part was done fraudulent. We do cash app simply to make things on customers trying to pay with credit card seeing it charges a percentage on the total amount. If any further information is needed please feel free to contact our office @ ************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.