2 Customer Reviews
Review from Patricio P
1 star05/28/2022
Terrible work, piece looks like a cheap IKEA furniture that should go into a closet not as an entertainment center, paid over $3000. Sales person unreachable, no one returned our calls, no follow **** Be careful doing business with these people. Someone answered to my post on ******** and said someone would call me and asked me for my phone but no one ever did.Review from brian a
1 star05/05/2022
Please do not use this company as they do not go by their contractual terms and conditions!!!!!!! Clause 2 of the contract says that they will "remove shelf ,rod, clean, and base trim and dispose at no charge. But they do not patch or paint any holes or defects left by old shelving or baseboards. They are not responsible for damage to walls, floors or ceilings caused by demolition and removal. Repair work on walls and floor finishing is the responsibility of the client. So we asked for them to come and do the demolition and then we would get a contractor to fix the damages and paint the walls prior to installation for which they want an additional charge of $600 just to come out ahead of the install date!!!!!!!!!!! Talked to the Installation Manager and he said that their policy was verbally explained by their designer. Then why not put in the contract as one of the terms and conditions? We will never work with them again!!!!!!!!!!!!!! Just got an email from Mr. ********************************* the Operations Manager asking me to call him back regarding the installation that is due to happen after 3 days. I was told by him that he did not like my review on ****** and that they were going to cancel my contract and refund my money. What happened to freedom of Speech in this Country? We have already started the tear out work of our existing closet at out cost which was show on face time yesterday to their designer and now he thinks he can get back at us for the review!!!!!!!!!!!!!!!! What an unprofessional Company and the best part is that I have not got anything in writing from them and he ended the conversation by advising me that I will be hearing back from their Lawyers!!!!!!!!!!! What a nice way to treat your customers!!!!!!!
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