Additional Information for VA Claims Insider

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

On November 29, 2023, The State of Texas, acting through the Attorney General of Texas, Ken Paxton filed an action against VA Claims Insider, LLC for violations of the Texas Deceptive Trade Practices − Consumer Protection Act, Texas Business and Commerce Code §§ 17.41–17.63 (“DTPA”), and seeks a temporary and permanent injunction to stop Defendants from engaging in false, misleading or deceptive acts or practices in connection with the marketing or sale of goods or service to consumers by:

a. Causing confusion or misrepresenting, directly or by implication, the actual costs of participation in Defendant’s membership programs;

b. Causing confusion or misrepresenting, directly or by implication, the types of services offered and provided by Defendant or the benefits of such services;

c. Selling or offering for sale VA disability claim preparation services unless Defendant has received accreditation by the VA; Plaintiff’s Original Petition Page 15 of 16 State v. VA Claims Insider, LLC 

d. Offering to provide or providing Veterans with individualized, personal advice regarding a Veteran’s specific disability claims unless Defendant has been duly recognized by the VA to provide such assistance;

e. Causing confusion regarding its affiliation with the VA; and f. Accessing or seeking to access the VA benefit information of Veterans through the VA’s eBenefits portal.

This is a pending matter and BBB has reached out to the business for a response to these pending allegations. For more details go to https://www.texasattorneygeneral.gov/sites/default/files/images/press/VA%20Claims%20Insider%20Complaint%20File%20Stamped.pdf.