Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

uShip has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • uShip

      205 E Riverside Dr Austin, TX 78704-1203

      BBB Accredited Business
    • uShip

      103 Jefferson Circle Valdosta, GA 31601

    Customer ReviewsforuShip

    Online Shipping Broker
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    178 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Kirk S

      5 stars

      11/10/2024

      Never had a problem. Ive accidentally entered bad info a couple times but a quick phone call gets it fixed.
    • Review from mark m

      5 stars

      11/09/2024

      Dealt with both **** and **** from the shipping company directly Amperson (sub of UShip) - whom were both polite, courteous, and informative. Driver (******* ******) was incredible not only was the shipment delivered on time, but he was flexible and extremely helpful as I had a number of mishaps on delivery. Specifically, my one loader/unloader machine was under performing during offload and much of the load had to be manually unloaded ****** lbs! ****** mindset didn't change, his attitude was "oh well" looks like we got a lot of work ahead of us. 5 HOURS later we were unloaded, and he was on his way with these imparting words; "If you ever need us to ship for you again, don't hesitate to call us, God Bless you and your family!Wouldn't ship with anyone Else! Thank you, to ALL!
    • Review from Hayley K

      1 star

      11/02/2024

      We booked ******************** through Uship. We provided a list of items to be transported and included on the list multiple large furniture items that we ended up selling prior to transport. We were quoted $5000 by *************** and told a 26ft truck would be provided(we made it clear in our original request that we would need a 26ft truck had we had recently moved with all the same things and knew that is what was needed to fit everything). On moving day, the mover came and inspected all the items in the house prior to loading. He never once mentioned that our items were "misrepresented" or that they were only providing us with half the 26ft truck until AFTER half our items were loaded. Then he told us we only paid for 1100 cubic ft (this was the first time they ever mentioned this to us and on multiple occasions had said they were providing an entire 26ft truck). They told us we needed to pay an additional fee of $5600 or else the other half of our items would not be loaded. They also said we would have to pay to have the items already on the truck unloaded if we decided not to move forward with them. **** (owner) who was not present at the time of the move claimed we "misrepresented our shipment size" even though we had less furniture and less boxes than what was on our original quote at the time of booking. Being that we needed to be out of the house in less than 8hours and fear of paying to cancel plus paying for another moving company left us with no other choice but to pay the fee and continue to use them. We tried on multiple occasions to speak with **** (owner) about the situation however, any conversation with him became increasingly escalated. He was hostile, gaslighting and completely unwilling to hear our prospective on the situation. We've learned a hard ****** in this situation and truly just want to prevent others from experiencing something like this as well. Please, please use caution when considering to book with this company.
    • Review from Petes K

      5 stars

      10/31/2024

      Absolutely flawless shipping with my shipper. On time, exactly as promised kept me informed every step of the way vehicle arrived, two vehicles actually, on time exactly as he said he would with absolutely zero damage very polite very professional no surprises no hidden fees would absolutely use them again.
    • Review from Reginald W

      5 stars

      10/31/2024

      Easy and worked great to move my RV Will use them Gain i the future
    • Review from Jill G

      5 stars

      10/29/2024

      Best service ever. Got a variety of quotes and I was very happy with the service I received.
    • Review from Chuck W

      5 stars

      10/29/2024

      Excellent transaction. On time, courteous, and professional. Will use again.
    • Review from CJ L

      5 stars

      10/25/2024

      I shipped a 21 foot boat from ******* to **********. They coordinated the pick up, transit and delivery seamlessly with no problems. Website was easy to use. Everybody was fast and friendly
    • Review from Bill R

      5 stars

      10/24/2024

      Organizing the shipment was easy and went very smooth - the delivery driver was extremely helpful and loaded the item on my vehicle for easy final delivery
    • Review from Glen C

      5 stars

      10/24/2024

      I received multiple offers, answered a number of questions from potential shippers with the * & A visible to all. I thought the insurance was a fair price (happily I didnt need to put in a claim!). The broker was great w communication and found a good driver. The driver did a great job securing the load and communicating. I will use UShip again.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.