ComplaintsforNational Seating & Mobility Inc
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Complaint Details
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Initial Complaint
07/22/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
A cheap medical equipment was pushed on me to accept so the representative could make a good commission. They lied and told me they were giving me a good and reliable wheel chair, and the chair didn't last two months. They were suppose to come out and fix it and they didn't. I needed a power chair, but they have me a regular wheelchair with a power wheel. I need a power chair.Customer response
07/22/2024
I needed a power chair and the so called power chair that my insurance paid for was cheaply made has nothing but defects. There is another neighbor that has had nothing but trouble since she was told the chair was perfect for her just as I was told that the wheelchair was PERFECT for my needs. It was nothing but a CHEAPLY MADE PIECE OF JUNK and the representative of National Seating and Mobility ASSURED me that this product was PERFECT FOR ME!!! As I stated it is Nothing but a piece of junk he made a HEFTY COMMISSION off of !!! I Needed a power chair to Only be COERCED in to thinking that I was receiving a good product, a POWER CHAIR , that my insurance was INSANELY OVERCHARGED FOR.
Business response
09/10/2024
Thank you for contacting National Seating & Mobility and bringing this matter to our attention. *** will investigate the matter and address the concerns directly with the client.
Thank you,
NSM
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.