ComplaintsforWillie's Wild Wonder Wash
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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car in a few weeks ago for a wash, and it had some tree sap on it, one of the guys that worked there took a scotch bright pad to my hood, fender, doors and roof and scratched my car up and they did not have the tools on hand to fix it nor offer a decent solution. They kept trying to use spray wax and wiping it with a rag, but then one of the owners showed up and kept putting the rag on the ground then putting it back on my paint and I had to yell at them to stop because they kept trying to put it back on my paint. They used rubbing compound to minimize the scratches, but they are still there , and a few days later when I looked at it, the scratches were still plainly visible, and when the car got dusty again, they were glaringly obvious. I would like for the owners to pay to have a Body Shop professionally buff out the car.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.