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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/03/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
See the attached document for more details. (If it has too much details for public consumption, I can resend another version.) Thanks!Customer response
08/05/2022
Attached is an updated PDF document with my contact information and mailing address redacted. I did this in case this document will be posted for public use. If you need the original, please let me know.
I believe the reason my case was closed is due to an incorrect address. Here is the correct mailing address below. Let me know if you need additional information.
Quality Tree Service DFW
*******************************************
************, ***** 76208
**************
****************************
*******************************
image.png
Thanks,
***
See Attachment/File: addl info 1.pdfCustomer response
04/10/2024
Thank you for following up. I never heard back from this business.
Regards,
***
Customer response
04/11/2024
Attached is the original letter that I sent to BBB. Let me know if you need additional information.
Thanks,
***
Customer response
04/19/2024
*********************** contacted me and refunded half of the original charges (or $500) for installing the wrong grass. Consider this issue resolved.
Thanks, ***
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Contact Information
425 S Shady Shores Rd Trlr 25
Corinth, TX 76208-5227
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.