ComplaintsforJefferson Dental Clinic
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Complaint Details
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Initial Complaint
09/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On May 27th, 2022, I was given a Smile Roadmap signed by ****** stating how much each of the procedures, done on my teeth, would be. I needed a consultation, x-rays, cleaning, 1 cavity filled, 1 extraction and 1 flipper which totaled $1290. I was told that I had a 2,000 dental allowance with ***** and that everything would be covered except for the $30 irrigation done on my teeth the day of cleaning. The work was all done, I made sure to get receipts for every procedure they did in my mouth, which totaled $1290. A couple of weeks later, I received my statements from *****. Jefferson Dental charged ***** $2537 for the work done in my mouth. Now ***** has DENIED $537 saying that My Dental Allowance went over. Now Jefferson Dental is claiming I owe them $537 in which I REFUSE TO PAY! Not only did Jefferson Dental "screw" me out of my Dental Allowance, they also "screwed" ***** by OVERCHARGING THEM! Jefferson Dental is now demanding payment from me of $537. My receipts that were given to me by Jefferson Dental total $1290. This is Fraud! When I try to complain to the attendants, they all turn their heads and walk away. These people who are employed in this office are the worst ever when it comes to customer service, they could care less about your needs or problems. If ****** in billing is pulling this scam on me, there is no telling just how many other people she is do this to. I complained twice in this office about this problem, and I was told that ****** would call me on this matter, and she has not which I find very unprofessional. I have all of my receipts which I can submit to you. After what I have experienced at Jefferson Dental on 20310 FM 529 in Cypress Texas, I do not recommend this office to anyone. If you do go to this office, I would advise you to Check your statements and ALWAYS get receipts for everything these people do. They have proven to me that they CANNOT BE TRUSTED!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.