ComplaintsforElement Business Solutions
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Complaint Details
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Initial Complaint
06/05/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Paid for business tax consulting and to file personal and business taxes for CY 2023. We met via a mutual friend in Dec 2023 and made an initial deposit of ***** (Dec 2023) and 2 monthly payments of $416.67 (Jan and Feb 2024), total payment paid was $2,833.34.CY 2023 taxes were not prepared or filed and a request to terminate the agreement was confirmed on May 1, 2024. An email was provided by *****************************, Managing Partner of Element Business Solutions, stating the agreement was terminated and a full refund of $2,833.34 will be made via Cashiers Check, Zelle or ACH/CC by Tuesday, May 7, 2024. To date, no refund has been received. If needed, a copy of the email can be shared.I am requesting assistance in receiving my refund.Thank you in advance.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.