ComplaintsforAraxia One
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Complaint Details
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Initial Complaint
02/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered 2 nebulizers on jan 18, 2024 frm Araxia One. The items arrived within a week. I tried to charge the nebulizers up, but they wouldn't hold a charge. Both had an insert frm Xmas 2020, so I think they are just old. I have called the company twice and sent an email asking for a return address so I can send the items and get a refund but have not received any kind of reply. I also went to website and sent a message through the "contact **" tab with no results. I want to mail the items back to the only address that shows in ******, **, with a signature, but I'm worried I still won't get a refund. My order number is 6230.Initial Complaint
12/09/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Purchased an Orthopedic seat cushion from company shown by ads on *********. Went onto company's website saw reviews and purchased the said item. Item took longer than expected to arrive. Contacted the company through their 24 hr support which is a email form, no response. I called their number no one answers. Tracking for the item that was given by **** came from Newark New Jersey not Texas. The item is not what was described, it is too small , uncomfortable, does not fit any chairs and I can not use it. It is way overpriced for the item that was given and the company I believe is a scam.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.