120 Customer Reviews
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Review from Paige G
5 stars08/01/2024
***** came out to take a look at our AC unit that stopped working. He got the immediate issue fixed so we were back to have cool air, but he also took a look at our entire system (12 years old). He was very professional, explained what was going on, and scheduled us to get a new unit ASAP. We also signed up for the family plan and are looking forward to having Rescue Air come out regularly to make sure everything is in working order.
Rescue Air and Plumbing Response
08/02/2024
It sounds like ***** did a fantastic job not only addressing the immediate problem but also ensuring the long-term reliability of your system. Signing up for the family plan is a great step to keep everything in top shape.Review from Bill F
5 stars07/27/2024
My AC stopped working at a really bad time. ***** came out the same afternoon going into a hot weekend. He was thorough in his explanation of what happened and how he could repair it. Then he took the time to offer choices for a 20 year old system that could finally give up the ghost. I was not aware how efficient the new systems are. He made me feel much safer knowing Rescue would be here when needed most.Rescue Air and Plumbing Response
07/29/2024
It sounds like ***** once again provided exceptional service, ensuring you were informed and reassured during a critical time. It's great to know that Rescue Air and Plumbing continues to deliver reliable and professional support. If you need any further assistance or have more experiences to share, feel free to let me know!Review from Patrick O
5 stars07/26/2024
***** just stopped by and fixed our a/c unit in under an hour. I know enough about my a/c to get into trouble and almost had it figured out myself. But I am so happy that I called Rescue Air. He saved me a long, frustrating weekend of ******* tutorials and so many trips up and down into the scorching summer attic. He was professional and took me through the process to help educate as where I went right and where I went wrong. Great experience. 10/10. Thanks for all your help *****.Rescue Air and Plumbing Response
07/29/2024
Thank you so much, *******. It's fantastic to hear that ***** could resolve the issue so efficiently and provide valuable insights along the way. If you have any more experiences or need further assistance, feel free to reach out!Review from Rong T
5 stars07/23/2024
***************************** is knowledgeable and very efficient on his job.Rescue Air and Plumbing Response
07/24/2024
Thank you so much, ****. We really appreciate you.Review from Kim N
5 stars07/22/2024
This company goes above and beyond to make sure youre satisfied! In my opinion its hard to find great customer service these days, and this companys customer service is excellent!! ***** is awesome!!Rescue Air and Plumbing Response
07/23/2024
Thank you, ***.It's great to hear such positive feedback! Excellent customer service truly makes a difference, and it's wonderful that ***** and the team are delivering such high-quality experiences. If there's anything else you'd like to share or if you need assistance with anything, feel free to let me know!Review from Beverly C
5 stars07/06/2024
DO YOURSELF A FAVOR AND CALL Rescue Air- I wish I could leave ***** a TEN star rating! If you are having a/c issues, do yourself a favor and call him FIRST ... you will NOT be disappointed! He was very professional and informative. He took the time to come by our home on install day of our new Lenox a/c unit. Can't recommend him enough!!!Rescue Air and Plumbing Response
07/08/2024
Thank you for the wonderful review, *******. ***** is the best and will always put the customer first. i know you will enjoy your new HVAC system for a long time.Review from Troy W
5 stars07/03/2024
******* at Resque Plumbing was great. He did a fantastic job finding and fixing the problem! Thank you Sit!Rescue Air and Plumbing Response
07/08/2024
Thank you, ****. We really appreciate you.Review from David N
5 stars06/28/2024
They make things right! I had a problem to which I thought they would not help me, instead they had multiple supervisor and experienced people come to assess what my issues were when I didnt agree with some of their first assessments on a new system. They were able to run every test you can think of with proof of real diagnostics and was able to order a new coil system with a new TXV. I am happy they are taking care of me.Rescue Air and Plumbing Response
07/03/2024
*****, we always stand behind our work and products. We will never leave a customer unsatisfied with our service.Review from Michael D
5 stars06/09/2024
I just received Air conditioning service from ****** who works for Rescue **** Services. He was extremely professional. He kept me informed of his arrival. When he came, he was very polite and informative. ***** truly cared about my familys well-being. He made me feel comfortable that he knew what he was doing and he wasnt condescending about it at all. I would always recommend him. Hes the best HVAC Technician I have ever worked with!Rescue Air and Plumbing Response
06/13/2024
Thank you for taking the time to share your positive experience with ***** from Rescue **** Services. We are delighted to hear that you received exceptional air conditioning service from him.Roman's professionalism, clear communication, and genuine care for your family's well-being are qualities we highly value at Rescue **** Services. It's wonderful to know that he made you feel comfortable and confident in his expertise without being condescending.We are thrilled to hear that ***** left such a positive impression and that you would recommend him as the best HVAC technician you have ever worked with. Your kind words are greatly appreciated and will be shared with ***** and our team.Thank you once again for your feedback and for choosing Rescue **** Services.Review from Henry W
5 stars06/07/2024
*********************** from Rescue Air provided exceptional service when he promptly addressed our HVAC issue. He was not only polite and informative but also demonstrated clear communication throughout the repair process. ***** worked efficiently, ensuring the problem was resolved quickly. Moreover, he took the extra time to explain various optimizations for our system, which was greatly appreciated. His professionalism and expertise made a significant positive impression, and we highly recommend his services.Rescue Air and Plumbing Response
06/13/2024
Thank you so much for taking the time to share your positive experience with *********************** and Rescue Air. We are thrilled to hear that ***** provided exceptional service and made a significant positive impression during his visit.At Rescue Air, we pride ourselves on delivering prompt, professional, and informative service, and its wonderful to know that ***** exemplified these values. Your kind words about his efficiency, clear communication, and dedication to customer satisfaction are greatly appreciated.
Customer Review Rating
4.93/5stars
Average of 120 Customer Reviews
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