ComplaintsforThe Tech Guys Technologies
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In Sept I bought 6k TV box from them, the box went out in Dec. and they told me to send back to them and they would replace with another box, which I did. They then went dark and wasn't available through phone or email. When they finally came back online they said they were giving out a subscription which was useless without the box. I told them that was not acceptable to which I was told that they would send back. Now they have gone dark again. I would like some resolution, preferably the box I paid for.Business response
03/30/2024
We are not in ******** and do not do business over there . I believe they have the wrong company
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.