ComplaintsforCare United Medical Center
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Complaint Details
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Initial Complaint
11/29/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
My wife and I went to this provider for Covid test.. we provided ******** and secondary ins for payment.. they began billing me and when I questioned, they replied ******** will not pay. They sent letters demanding payment in 7 days. My records for ******** does not reflect they filed. I talked to them nov 28, and they said they can't help me.. I sent all information to ******** today and awaiting there reply.. since ******** has no claim it appears they won't file a claim.Initial Complaint
01/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This clinic is absolutely terrible and the "doctors" here have no idea what they are doing. My wife has thyroid issues and anxiety. They had her thyroid meds so wrong (over-dosed), that it literally caused her to have heart palpitations. Also, when my wife went in when she was sick, they prescribed her Bromfed which is a powerful cough syrup that also can lead to heart palpitations bc they "thought" she had COVID. This should have never been prescribed because of the conditions she has which I stated above. When she started experiencing the palpitations, she had to go to the ER in Forney, and then to a cardiologist in Rockwall to get this figured out. Later on, we had her go to a different primary physician which stated that her thyroid levels were all out of whack along with her medication prescribed by this clinic. All of this was done by this clinic which sent my wife into an absolute tail spin emotionally and medically. What if she had a serious heart issue because of these misdiagnosis and wrong dosage of medication??? I would like a full refund from this clinic for ALL of the visits that my wife made here (as in all the copay charges) refunded. I think it's fair that she get these refunds to say the least.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.