ComplaintsforJM Kuztomz
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On March 1, 2022 i took my vehicle to get my windows tinted. I got charged $129.00 but the thing is that this shop damaged my car. The driver and passenger seat got creased and left looking really old. Whatever chemicals they used damaged my passenger and driver side panels. On the passenger side the handle is peeling and is really sticky. On the driver side the leather lost texture and worn. I want them to replace my panels with new ones and same thing with my seats because they were not like that when i brought in the car.Business response
04/11/2022
Business Response /* (1000, 7, 2022/03/18) */ Contact Name and Title: Edgar c*** Contact Phone: ************ Contact Email: ******************* You are more then welcome to stop by the shop. Also if you can provide pics for this damages. We only use water for window tint. There is not quimicals use at all. THE STEREO SHOP - JM KUZTOMZ ************************ Texas ****************** 10am-8pm Mon-Sat *******************
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Contact Information
Business hours
Today,10:00 AM - 8:00 PM
| MMonday | 10:00 AM - 8:00 PM |
|---|---|
| TTuesday | 10:00 AM - 8:00 PM |
| WWednesday | 10:00 AM - 8:00 PM |
| ThThursday | 10:00 AM - 8:00 PM |
| FFriday | 10:00 AM - 8:00 PM |
| SaSaturday | 10:00 AM - 8:00 PM |
| SuSunday | 10:00 AM - 8:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.