ComplaintsforLakeshore RV Resort
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Complaint Details
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Initial Complaint
05/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We Booked two nights RV stay 4/28 and 4/29. 4/29 the water was shut off they were working on the water so ALL water was shut off. No water at our RV space, went to the community shower and again no water - signs on the doors no water.We were unable to stay 4/29 as we can not be without the basic amenity we paid for WATER!!!! This is basic need for showers ; drinking water; laundry that we were planning to do! Spoke with the manager 4/29 informing him we can not stay there with no water and would appreciate a refund for 4/29 that we were unable to stay for due to this huge inconvenience. At this point no followup and no refund to my credit card for this day for services not received.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.