ComplaintsforThe Leak Detectives
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Complaint Details
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Initial Complaint
10/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Contractor came out and suffered a so called heart issue while on site. Told us where the leak was locatedby tech who sounded very unsure and then was ghosted by owner **** when trying to determine how to go about fixing issue. Company left plugs in all return and left pump disassembled. When contacted to come back and remove was told would be out later that day and never came out (happened 2-3 times). Problem was worse when contractor left. Really unsure why this guy advertises.Initial Complaint
09/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid *********************** to come detect a leak and fix it. He came out, didnt check everything, gave a guess as to what was causing the leak and then left. I reached out to him multiple times stating the leak was still there and actually worse than before. He said he would come back out on 11 sep 23 a Monday. When contacted, he said he was sick but would still come. He then ignored my texts and calls hours after he stated he would come. He then said he would come back that Thursday morning. When contacted, it was changed to the afternoon. Then he ignored me once again. I have hired someone else but am out the money this scam artist took for no service at all. Do not recommend, states he took the business over from his step-dad. Would give zero stars if possible. Find someone better who actually knows their job
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.