ComplaintsforLolly Hair
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Complaint Details
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Initial Complaint
10/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have compained for 2 weeks with no resolution. They sent me hair that was fake and look like a ***** **** ***** ***. The hair that was advertised was real and was a very light pink with real hair and was long 26 inch from top to bottom. Hair i received was about 3-4 inches shorter extremely bright hair -hot pink and feels like cheap hard hair. For $262.00 split into $60.00 payments. I want a refund and they refuse to help with paying to send the hair back to them. Every time i reach out im only getting emails or text and its very rare to reach them. They know it was no mistake what they did. This was not an accident. I want to stop all payments get my money any thing that was charged refunded. I want other people warned about this too. My picture- camera isnt the best but the original hair is very light in pink that was on the advertisement nothing even close to hot pink and it was real hair this is a $30.00 wig they sent me .
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.