ComplaintsforWill's Discount Tires
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Complaint Details
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Initial Complaint
08/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I took my car that i just got in here to fix an unknown issue. These people never did anything to fix my car. He said it would be done in a couple days but that changedIt sat there on there parking lot for 3 weeks. Everytime i called to check on my vehicle the guy Will was really rude and short with me. First he told me it was going to be less than a $300 fix besides the $450 cash we already paid him when i went to get the car he told me all of sudden its a ****** problem. So i said ok i will just take it back to my dealership. Well in order to get my car back i have to pay what i assumed was going to be less than $300 like he said but then he told me its going to be a little over $1,000. And from there, **** proceeded to tell me if i dont have the money than i can ********** out what i owe thru a leasing company called *****. So i had to say yes just so i can get my car back!! So now im paying ***** $55 a week for a car that i dont even have!!This is business he is running is not legit and needs to be investigated. They can just get this company ***** to pay for what ever these guys say they fix and charge people for services that were never done.Business response
08/24/2023
WE WOULD LIKE TO KNOW MORE VEHICLE INFORMATION . TO GIVE YOU THE ****** ANSWER. WE DO ATOUND 30 TO 40 VEHICLES A DAY . PLEASW PROVIDE ME MORE INFO.Customer response
09/11/2023
It was a 2013 white **** ExplorerVin 1FM5k7D8XDGB57617Business response
09/24/2023
I WENT OUT TOWN SO I COUDNT ANSWER BUT IM BACK I NEED MORE INFORMATION ABOUT THIS COMPLAIN I DONT KNOW WHATKIND OF VEHICLE YOU ARE TALKING ABOUT AND SENT ME A PICTURE OF THE INVOICECustomer response
10/03/2023
It's a White 2013 **** ExplorerVin# *****************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.