ComplaintsforVaritec Solutions
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Complaint Details
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Initial Complaint
02/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 2-13-23 this company was sent to my home by choice home warranty to repair my refrigerator. ********* stated compressor went out and he needed to get authorization to get a new one. He collected $75 from me. On or about 2-16-23 he stated the refrigerator was under ** warranty and he would secure the parts and return to fix my frig. On 2-18-23 he informs me that he was not authorized to return to fix my frig. He attempted to get me to pay him $375 to come back and install the parts that ** has given him. I told him that my home warranty with Choice warranty covers the repair and installation of the parts. He refused to come out and fix my refrigerator leaving my family and I almost 2 weeks without a frig and the large amount of fresh/frozen food we had to trash..
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.