ComplaintsforMorton Buildings Inc
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Complaint Details
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Initial Complaint
06/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Morton buildings built an office for our cemetery, in the process of pouring the concrete slab the morton contractor destroyed an entry door and frame. They verbally said it would be replaced by the other crew and was their fault their fix. The building was finished except for door assembly replacement and we paid them there final check for the building with the agreement the door would be fixed as soon as possible. This was 1/11/2022. Since then there was 1 incorrect door brought out, with a refusal to install, followed by another verbal and written agreement to replace, this time install. Now over 6 months later we still have not received correct door or installation. We can't move into our office until all exits are operationally sound. This has cost us much time and money, and we are tired of the lies from the Morton company. We need our office finished as was contracted by Morton!Business response
08/24/2022
Business Response /* (1000, 9, 2022/07/15) */ The employee that did not take care of the customer has been reprimanded for this and management took over the problem and got the door replaced and installed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.