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Saving Grace Plumbing has 1 locations, listed below.

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    Customer ReviewsforSaving Grace Plumbing

    Plumber
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    2 Customer Reviews

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    • Review from Sandra F.

      1 star

      01/31/2024

      I can't go lower than a zero or I would. Dangerous, rude workers. ***** is over 6' tall and used aggressive hand gestures towards me, a woman. I had gone to get the company name because ***** yelled at my blind husband and made him go a route he wasn't familiar with on HIGHWAY 35, thru parking lots! My husband was walking our dog down a familiar trail on the Trinity ******* On his return he had approx 20' to go before on the road home, and ***** turned him away. There was a clear path that ***** and workers walked around that my husband could have safely gone past. My husband couldn't see a business name on the truck and ***** told him "it doesn't matter" when he asked. He fell, took a dangerous walk, but made it home safely. He told ***** he was blind, ***** didn't care. When I went back, ***** yelled at me and made aggressive hand gestures. I had made no attempt to talk where they were working, he made aggressive movements anyway. Terrible company, terrible employees. Dangerous event that could have turned out very badly. I reached out to the owner, ****, and he said my yelling at this employee was "uncalled for" and everyone was safe at the end of the day. No, they weren't safe. My husband absolutely should never walk in a parking lot alone. He fell in a hole! He doesn't see cars driving by! I've seen him almost hit even when I'm with him! Saving Grace Plumbing put him in that dangerous situation knowing he was blind! Disgusting... and the owner's response is equally disgusting.
    • Review from Lachrista W

      1 star

      02/25/2022

      This place really does not even deserve one star. My mother had 2 appointments scheduled both on different days between the hour of 11-3 & it is now after 5 and no one has showed up yet or even called. This happend on both days. Not only is this inconsiderate but it is also unprofessional and shows you lack basic customer service skills. I WOULD NOT recommend this business to anyone.

      Saving Grace Plumbing Response

      02/28/2022

      I do want to apologize due to the freezing temp. and Icey roads we did not work on Thursday and had a late start on Friday.
      We did however try to call all of our customer to reschedule. Unfortunately we were unable to reach some.
      Again I do apologize.

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