ComplaintsforCapstone Auto Transport
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Complaint Details
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Initial Complaint
12/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Scam Company. I beg you all to stay away from this company. They quoted me a price & a day before the scheduled car pickup, they doubled the price. It was pretty last minute & i had no other option but to accept the charges as I had already paid the deposit. All staff will use buttery words at the start, but will show their true colors once deposit is paid. FRAUD!!Business response
12/27/2022
Hi, this is Nick ****** from Capstone Auto Trans Inc. I am the project manager here. I really do apologize for the inconvenience I am not sure who was working on your order and I've checked all of our orders but I am unable to find your details here. Could you please give us an order ID or Email/Phone Number that you have used in the order so I can double check and sort it out.
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Customer Complaints Summary
13 total complaints in the last 3 years.
9 complaints closed in the last 12 months.