ComplaintsforAmpex Brands
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Complaint Details
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Initial Complaint
07/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My vehicle was damaged by rebar on the ******************** I call they say "we know it's been a long time but our legal team will contact you" it's been over month with no call. I walk in the place and the Manager goes in the back and ignores me. I am filing magastrate soon. I guess they want me to give up or file. This is not fair. My car was damaged bad. They have all my info in their computer.Customer response
08/08/2024
I have tried one last time to call. Was given **** phone number was told he handles these matters. Been two days no return call. Weekday calls. Not sure who **** is I believe vp. Seeking magistrate help tomorrow.Initial Complaint
04/22/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Today 4/19 I visited the KFC on **************** in *********. I paid for my meal via Apple Pay. The cashier let me know that my receipt did not print so I would have to pay again. I checked my bank and noticed that I had in fact paid and checked my Apple Pay wallet and the transaction had gone through. A gentleman came to the window and stated that I would still have to pay again if I wanted my food. I asked to speak to the district manager, and a very rude lady named ***** was the one that talked to me. She stated it was not her problem if the transaction had gone thru on my end, that apparently on their end it hadnt. I asked her why I would have to pay again if clearly the money had been deducted from my account. I asked her what if I didnt have the money to pay again, what would I be able to do? She said she did not care that it was not her problem. I let her know I would report her to corporate if she did not refund me, and she said I could call whoever I wanted to call. Very rude customer service, and on top of that they stole $8.97 from me.Business response
04/22/2024
Complaint is against a locally-owned franchise, the location is responsible for addressing the complaint.
Store Info
KFC Store #J625006 OPN ************************************* **********Owner Info
******************************* ************************************
Initial Complaint
11/19/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
June 22,2021 Order#******* amount: $51.34KFC Leadington MoI ordered food for my family online. I went to pick it up and they was out of white meat chicken, macaroni, and mashed potatoes and had no substitutes. I called and requested a refund. I received an email at 10:06 pm on June 22,2021 that my order had been refunded but it never was credited to my credit card account. I have called *** three times now and no one is able to help me or tell me what card it was refunded to. I have also contacted ***** my credit card company and they do not have the credit nor is it pending
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.