47 Customer Reviews
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Review from Sherrie L
5 stars10/02/2024
W3 Electric is by far the best company I have had the pleasure of utilizing for electrical repairs. My technician ***** was knowledgeable, pleasant and was able to help me understand everything that is going on in this house. He also offered 3 options for repairs. I am very pleased with ***** and W3 Electric. I will refer to friends and family. 5 Stars!
W3 Electric Response
10/04/2024
Thank you so much for your wonderful review! We're thrilled to hear that ***** provided such a positive experience and took the time to explain everything thoroughly. At W3 Electric, were all about empowering homeowners by giving you options and helping you feel confident in your homes electrical health. We'll be sure to pass along your kind words to *****! Your referrals mean the world to us, and we're here for any future electrical needs. Thanks again for trusting W3 with your home! ??????????Review from Kelsey C
5 stars09/20/2024
We have used w-3 electric three times now. Every time the guys who have showed up have been amazing. Very friendly, respectful, and do a very good job of explaining what theyre doing. I love that their prices are written down so they can show what they are charging for. I will continue to use them for our electric needs.W3 Electric Response
10/01/2024
Thank you so much for your continued trust in W3 Electric! We're thrilled to hear that our team has consistently delivered friendly, respectful service while keeping you well-informed throughout the process. Transparency is key for us, and we're glad you appreciate our clear, written pricing. We look forward to being your go-to for all your future electrical needs!Review from Josh C
1 star09/04/2024
Do not use this company. We booked them for a service call because their service call rate was cheaper vs others, but once they arrived, they presented us with outrageous prices just to troubleshoot the issue. By then we were obviously trapped into paying the $89 service fee. Dont fall for this scam.W3 Electric Response
10/01/2024
Thank you for sharing your feedback. We are truly sorry to hear that your experience with us was disappointing. It's never our intention to make any of our customers feel misled or uncomfortable with pricing. We strive to be upfront and transparent, but it sounds like we fell short in clearly communicating the process during your service call, and for that, we sincerely apologize.We value every customers trust and would love the opportunity to make things right. Please reach out to us directly, and well do our best to address your concerns and ensure you feel heard and supported. Your satisfaction is incredibly important to us, and we hope we can earn back your trust.Review from Daniel M
5 stars08/29/2024
Technician was amazing and very thorough. I would recommend W3 to friends and neighbors. Thank you W3 for a great staff and service.W3 Electric Response
10/01/2024
Thank you so much for your kind words! We're thrilled to hear that our technician provided you with thorough service and that you'd recommend W3 Electric to your friends and neighbors. Our team works hard to ensure every customer has a great experience, and were grateful for your support. We look forward to serving you again in the future!Review from Stephen T
5 stars08/28/2024
Very professional and very knowledgable.Look forward to have him do a few other thingsW3 Electric Response
10/01/2024
Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we can't wait to assist you with the other projects you have in mind. Our team takes pride in delivering professional and knowledgeable service every time, and we appreciate the opportunity to continue working with you!Review from Mark A
5 stars08/09/2024
Again, excellent service and attention to detail by the crew who came out from W3 to resolve a number of electrical issues. The electrician offered suggestions to better repair and upgrade what I needed done. The team arrived when they said they would, were efficient in their work, and cleaned up all areas where they worked. What a wonderful work ethic! Thank you so very much!W3 Electric Response
08/12/2024
Thank you so much for your review! We're so happy to hear that our team provided the excellent service and attention to detail you deserve. It's our goal to not only resolve your electrical issues but also to offer suggestions that can enhance the safety and functionality of your home. We're proud of our crew's commitment to punctuality, efficiency, and cleanlinessit's all part of the W3 Electric work ethic. Your satisfaction means the world to us, and we truly appreciate your support!Review from Pat H
5 stars06/29/2024
**** at W3 Electric of ******* did a wonderful job installing my outside security light.W3 Electric Response
07/08/2024
Thank you for your kind words! We're thrilled to hear **** provided excellent service. Your safety and satisfaction are our top priorities. If you need anything else, W3 Electric is here to help!Review from John R
5 stars06/28/2024
Excellent service! Called 30 mins prior to arrival, arrived on time. Replaced fixture in timely manner, cleaned up when he was done. Reasonable price for service! Highly recommended!W3 Electric Response
07/08/2024
Thank you for the glowing review! We're delighted to hear about your positive experience. Punctuality, efficiency, and cleanliness are priorities. We're here whenever you need us!Review from Angela J
5 stars05/31/2024
Brackson provided outstanding service and support. He went above and beyond. The entire company was so kind and helpful! Given that this was an emergency situation, they were able to help us get our power back on quickly ! Great job!! Thank you!W3 Electric Response
07/08/2024
Thank you for sharing your experience! We're glad ******** and our team could assist you promptly in an emergency. Your satisfaction means everything to us. We're here whenever you need us!Review from Eric P
5 stars05/29/2024
****** did an excellent job, he was extremely knowledgeable and personable. I can tell he enjoys his trade, which I see as his craft. He came in and quickly addressed our issues and questions and went to work. We look forward to doing business in the future.W3 Electric Response
07/01/2024
Thank you so much for your kind words! We're so happy to hear that ****** provided you with such an excellent experience. His passion for his craft and dedication to addressing our customers' needs truly shines through. Were glad to know that you were satisfied with the service, and we look forward to continuing to serve you in the future. Your feedback is invaluable to us!
Customer Review Rating
4.89/5stars
Average of 47 Customer Reviews
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