ComplaintsforAnahuac Auto Electric
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello my name is ******************** know I have been discriminated against working with Anahuac I took my car in for repairs back in June 23 I paid **************** who I was working with at the time. Anahuac was suppose to do my front end axle brakes front end rear end work I had a estimate which I paid 2800$ for first repair I proceed to take my car back due to the same rumbling under my fewet was present still I am under warranty they didn't even honr that once I took my car back Late June I had spoken with my Social worker from the state of Texas name is ************ explained my situation about my vehicle I gave Mrs ***** the estimate I had gotten *** told her I had paid ***** in repairs she ask me to take it back to ******** because the state offer a progrman for car repairs my car was kept in the shop at ********* first I was working with **** all of the sudden hei babymoma who I never see work at the shop ever she has otherr business how she got involved and change my complete work order with out talking to me about ,y car I was ignore I have several messages to were I never got deceit response back. Who and how it got changed from original and authorize repairs they never informed me on what they were doing when ask they have no answer Anahauc **** put his girlfriend in mechanical business when she never there or worked there I feel she got involved because I m am black women single she took well advantage of me my money my time without a car for 6 months turning my rotors I am under a warranty they don't even recognize that I went out of town to ******** I inform **** to check out my vehicle prior to getting on the road he said I would make it but obviously it left me stranded out of town for 6 months from Nov til June 10 I return I had to pay additional $6000 in repairs
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.