ComplaintsforNita's Nursery
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Complaint Details
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Initial Complaint
11/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Her name is *****************************, she is the owner of Caring For Hearts Nitas Nursery, on ******** the business name is Caring for Hearts CPR, she provides in home childcare for clients, her services are rather expensive, I couldnt afford it because Im a active duty soldier and a single parent of two boys, so she and I worked out an arrangement that I would pay $600 upfront and she would provide 2 weeks of childcare, we had this agreement for the past 3 months, she told me it would only temporary, but I sent her a payment of $600 on October 31st (thats when the military got paid), and a couple hours later an employee of her company contacted me stating that the company could no long give me the $600 deal and that if I wanted care then Id have to pay an additional $400 to meet the new price of $1,000 upfront every two weeks for care, I looked at my budget and came the very obvious conclusion that I could not feasibly pay that much, so I tried contacting them, they wont answer my calls nor reply to my texts, I sent emails, and text messages asking for them to refund my $600 since they didnt provide care for my sons, and even messaging her directly asking her for a refund, and she wont reply and hasnt given me a refund, and now Im struggling to feed my sons because they wont give me my money and I had to pay for a whole new sitter on top of other bills (rent and insurance).
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.