ComplaintsforWestpoint Print and Media
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Complaint Details
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Initial Complaint
08/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
? Finacial Taking Advanage -by collecting my funds of payments - without publishing my work and what their services promise to authors.?Doesn't pick up messages when I call, and even when I call and email their ************* Team ?Have copy of my Manuscript and I have paid it to be publish in a book format, and not giving me- what I paid for.Initial Complaint
07/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
West point published a book for me A Glimpse of God's Plan for His Children back in November 2021. It was not complete like it should so I paid them 222.00 more to make corrections,changes and resubmit my book and also send me ten copies. They sent me the invoice. Doing the month of June into July I cannot get in contact with them. I last talked with Victor ***** back in May. The phone answers to the business but the mailbox is full. They seem to have disappeared. The last time I talked to Victor ***** she sent me an email saying the editors were working on my corrections that was back in May. Now it is July I have not heard from them. I want them to correct my book and send me my copies as promise. Here is my invoice: *** ********* ******* ******* * ******* **** *** *** **** **** ** ******** ***** **************************** ****** ******* ** ******* ***** *** *** *** ************ * **** **** **** ** *** *** **** ** **** *** *** ***** ******** ***** ** **** *** *** **** ** **** ** ************ ****** **** ** ** ******* *** ** ****** ************ *** **** ***** * ******* ** ***** ***** *** *** ********* ****** ***** **** **** *** *** **** *** ******** *** *** ***** **** ******* * ****** ****** ************* ************ ***** ************************************ *** ******************** ***** **** *** *** **** **** ** ******** ********* ******* ******* * ******* ** ******** **** **** *** **** ******* *** **** ****** ************ *** **** ***** ** * ******* ** ***** ***** *** *** ******** *** ******** ****** *** ******** ******** ***** **** ******* ****
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.