ComplaintsforFour Seasons OB/GYN, M.D., P.A.
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Complaint Details
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Initial Complaint
11/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Never signed paperwork to agree to late fee, was charged a late fee of *****. Unauthorized transaction and company refuses to return funds.Business response
12/21/2023
Our practice charges a $50 fee for all no shows to their appointments and cancellations within 24 hours. When scheduling an appointment all patients are verbally told about this policy and credit card information is collected at this time to hold on file for this reason. ****** Metal left her credit card information on file when she scheduled her appointment but no showed to that same scheduled appointment. At that time the $50 no show fee was charged to the credit card on file for Paloma Metal.
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Contact Information
7711 Louis Pasteur Dr Suite 105
San Antonio, TX 78229-3411
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.