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    Customer ReviewsforPure Energy Inc

    Solar Energy Contractors
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    58 Customer Reviews

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    • Review from Jason L

      5 stars

      10/11/2024

      Getting my solar with Pure was a great experience from the Gentlemen who educated me on what's been going on with the rate increases from getting the solar turned on. Everything went as I was told. Me and my family are very happy with our decision and savings!
    • Review from Patricio V

      5 stars

      10/11/2024

      The guys were amazing super nice and helpful, the company is local from **************** the price is very good and competitive, very professional as well as educational.
    • Review from Grace C

      5 stars

      10/11/2024

      I actually stayed away from solar for the main reason of cost, these guys at Pure Energy did a really great job breaking down and showing how it works in my area. Great communication, local and they DONT third party their work to contractors. Everything is in house done.
    • Review from Luis S

      5 stars

      10/11/2024

      Great company, have had them for 2 yrs now and have seen my bill drop significantly . Everyone is super nice and helpful anytime I had a question, would 10/10 recommend!
    • Review from Robert L

      5 stars

      10/10/2024

      ****** and ****** took really good care of us. they explained the whole process in detail to us and our son.They are with pure energy solar.
    • Review from Nancy C

      1 star

      09/18/2024

      After I canceled my contract bc I decided I didn't want to go into debt for 25 yrs for a humongous amount of money. Then I got a call from a company employee saying I was eligible for an incentive from my electric company and that they couldn't understand why I would cancel my contract and take advantage of such a **** savings. He sent me new figures. To make a long story short, I called my electric company and verified that nothing the *** said about getting an incentive from the electric company was true. Evidently, he lowered the price and tried to make it look like I was getting an incentive from the electric company. I reported the *** to the company manager who tried to sell me the solar panels to begin with. I hope she ripped him a new --- hole. I would not recommend them. Also, they are way too high on their solar systems. I got the SAME system from another company for $40k less. Always do your homework and get a second opinion. I almost made a huge mistake and didn't. I'm glad I did.
    • Review from Megan S

      5 stars

      09/16/2024

      Very happy with my installation of solar panels. Its been so much less expensive having a solar payment instead of an electric bill. Very happy we chose to listen to them when they knocked on our door and offered a free quote. We will be referring our friends and neighbors to Pure Energy! ***** was a great guy to work with!
    • Review from Juan M

      1 star

      09/01/2024

      SolarEdge according to PureSolar in San Antonio said SolarEdge provides the equipment and they only install, so they say the equipment is SolarEdge quality. Now my equipment converter went off four months after being installed and Pure Solar said they only installed. that the equipment is the quality of SolarEdge not being good that was in November ************************************* June 2022. PureSolar came out to change the converter but said they normally dont do that, that i have to get in contact with SolarEdge next time because they only install and the equipment belongs to SolarEdge but PureSolar came but left my equipment unscrewed where water and moisture can get in it and i dont know if thats the cause but right now i have 3 panels not producing and SolarEdge says is just an update those panels they update in there system and they should be working and that was 4 months ago and they still are not producing energy that i am paying 120 to 160 of light bill in top of my $202 finance bills for the solar panels monthly. So SolarEdge should get better equipment or better installers. So Pure energy is not installing equipment right because they left all the equipment unscrewed and blame it on the quality of the equipment
    • Review from Nick O

      5 stars

      07/25/2024

      I highly recommend this company. Usef helped me out a lot and answered every question that I had and more. The process from beginning to end was really smooth and it came out great! Anyone needing solar reach out to Usef he is really knowledgeable and will make sure that younare taken card of!

      Pure Energy Inc Response

      07/28/2024

      Thank you, ****, for your kind words and positive feedback! We're thrilled to hear that your experience with our company was smooth and that Usef provided excellent service throughout the process. We pride ourselves on delivering knowledgeable and helpful support, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to ensure you continue to have a great experience with your solar system. Thanks again for recommending us!

    • Review from Lauren P

      5 stars

      07/24/2024

      Our sales **** ******* was absolutely amazing. He sat down answered all our questions when we we in the process of deciding on whether or not to go solar. He helped us really understand the process, and the long term pay off of having solar panels. I say long term, because at this moment what we do pay to the electric company and for the solar panel loan is about the same that we paid for electric before, and we are in the middle of summer in ***** right now so our solar panels are really putting in work. I guarantee when fall/winter hits, we will be paying more a month for the electric/loan than we ever did in just electric alone. But... as electric prices rise and the Oncor delivery fees continue to increase, our solar panel investment will pay off in the long run. (We have 56 solar panels total)

      Pure Energy Inc Response

      07/25/2024

      Good afternoon, ******,


      Thank you so much for your thoughtful review! We're thrilled to hear that ****** provided excellent service and helped you understand the benefits and process of going solar. We appreciate your trust in our company and your commitment to sustainable energy. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!


      Best regards, 
      Pure Energy

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