ComplaintsforLucky's Car Audio & Accessories LLC
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Complaint Details
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Initial Complaint
05/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 23 March, Luckys Car ********************************************* to have my car stereo upgraded. I put down $700.00 cash as a down payment.Lucky recommended a DMH-W4600NEX Head Unit and a Metra 99-3018 Dash and Wiring Kit for a total cost of $1028.38.The unit he ordered he said did not fit my car. He stated my 2014 Cadillac CTS has a 2015 Dash and the unit wouldnt fit. The new recommendation he offered was $3500.00. More than I was willing to pay for a car stereo. When I asked him to return my deposit he refused and stopped communicating with me.On 22 April I sent him a letter detailing my experience with him order to resolve problem, he has not tried to resolve the problem
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.