ComplaintsforReal Star Property Management LLC
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Complaint Details
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Initial Complaint
05/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Real Star Property Management Company allowed a recent tenant to tear up the property. They moved out in February 2022 and it has taken the company this long to get a new tenant.Today my neighbor informed me that the new tenant was cleaning the property before moving in it.I contacted Real Star Property Management and spoke with *****************************, the manager to ask why would they accept money for a move in when it was not cleaned? He replied that there was a squatter in the home.I was never informed of this until today on this call. He also included that the squatter did not destroy anything that they just left the place dirty. And I replied, and you let the tenant move into a dirty home knowing there was a squatter that left the place dirty.We have also been waiting on an itemized receipt of all the work that they did do since March 2022 and the company keeps telling us that they will have it ready on the 15th of each Month or the 1st of the Month.Both of us agree to terminate our business relationship effective June 1, 2022.The company has dropped the ball several times by not making sure the property is secure and rental ready.There are things wrong with the property that we have asked and asked them to take care of and they failed to follow up on making sure our property is taken care of. That is what they were hired to do after all.
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Contact Information
1506 Paseo Del Plata Ste 200
Temple, TX 76502-3490
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.