ComplaintsforH2O Aerobic Systems LP
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Complaint Details
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Initial Complaint
04/18/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I was having trouble with my septic tank I called H2O to come look at my septic tank. They said that I needed a new pump. They placed a new pump in and about 3 days The problem reoccurred. I called them and they came to my house a few days later and fixed it. A week later it wasnt working again. They didnt replace it saying i need to have my tank pumped. I had it pumped and after having it pumped it still didnt work. I called them and they didnt return my call. She texted me did I have my system pumped. I did ignore her but it was pumped. The people from Jerran septic tank company said that it was improperly installed. I told her that and she refused to fix it unless I pay her another ****** to fix it.Business response
05/23/2022
Please see attached response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.