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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They ripped our shingles off May 9 he said it would be done by May 26 it was not done so he told us it would be done while we were on vacation {May 30 to June 8 } and I would have to pay him the other half of my payment because we would not be home.so I made arrangements. to pay him and he told the person I gave the money to that he was done so he paid him. when we got home from vacation nothing was done So we called where he was getting the roof from and he had not even ordered it So then they came in July and did part of it then we had to wait further because he did not order enough They finally came and finished most of it July7 and said they would be back Monday to finish the job and we have not seen them yet I have called twice this week and have got voicemails and he has yet to call back. It would be nice if he would finish the job now we are into August and he is paid in full Amounts paid may 5 $20,000. June 9 ******
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.