Customer ReviewsforMyAdvice
34 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Scot D
5 stars09/30/2024
Myadvice is a great group of digital marketing experts that are always eager to help our practices thrive. They offer a very good value and are always working hard to drive new patient leads. Myadvice has experience in our speciality which is very helpful. I highly recommend MyAdvice as your digital marketing partner for medical practices.MyAdvice Response
10/01/2024
Thank you, ****, for your positive feedback. You are great partners, and we value you and the entire *** team. We are pleased to hear that our expertise contributes to the success of the vein practices that *** helps manage. We look forward to continuing our efforts to drive new patient leads for each of them.Review from Michelle J
5 stars09/19/2024
Profession, excellent work,easy to work with and the communication is goodMyAdvice Response
09/20/2024
********, thank you for your thoughtful review. We appreciate your recognition of our professionalism and clear communication. Its great to know that working with us has been a positive experience, and we look forward to continuing to meet your expectations.Review from Sam T
5 stars09/19/2024
Staff are friendly and professional. They are very helpful with all of my needs and requests are always done in a timely manner. I can always count on them!MyAdvice Response
09/20/2024
Thank you, ***! We're thrilled that our team is meeting your needs and delivering great service. Your kind words mean a lot to **; we're always here to assist you and your team whenever needed!Review from Andrea F
5 stars09/18/2024
Always A1 service. Fast response time when I need something fixed or changed. Highly recommendedMyAdvice Response
09/19/2024
Thank you so much, ******! We love to hear about the positive experiences our clients are having with MyAdvice. Your recommendation means a lot to us, and were always here to help.Review from Lisa P
5 stars09/09/2024
We have been a customer for over ten years. Their response to any of our questions or problems has been immediate and resolution achieved very timely. All staff have been wonderful to work with and very understanding of our local situation, I would recommend them to anyone.MyAdvice Response
09/09/2024
Thanks, ****! You are great partners and we look forward to the next 10 years and more with you and your team.Review from Abby T
5 stars09/06/2024
We have enjoyed working with MyAdvice and find their team very helpful and responsive. We always enjoy our quarterly meetings. It's clear that a lot of thought goes in to how they can help us succeed as a business. There is a quick turn around time for website changes through the support center which is greatly appreciated!MyAdvice Response
09/09/2024
Thank you for your kind words, ****! We're thrilled to hear you've had a great experience with our team. Your success is our priority, and we're always here to support your business's growth.Review from Brittany A
1 star06/11/2024
I found the services provided by this marketing company to be quite expensive relative to the value delivered. Despite investing in their "review power" and "social media power" offerings, I found the former to be a mere facilitation of personal outreach that I have to do myself and the latter to consist of subpar stock photos. I had to ask them to stop posting any of the photos on my social media because it was embarrassing (but I still have to pay for it) Additionally, despite opting for a higher tier SEO package, the results have been underwhelming, limited to a few spam emails. Given the considerable monthly investment of nearly 2k, I expected more tangible outcomes. While their suggestion to solicit more reviews is appreciated, it's a task I could handle independently. Furthermore, the contractual obligation they enforce adds to the frustration of an unsatisfactory experience.Moreover, I entrusted your company to create a dedicated page on my website for Morpheus8, providing before and after pictures for reference. However, I was dismayed to discover that none of the provided images were incorporated into the page, and the content was merely a replication of the text I had previously supplied.Also, I found out about this company because they said they worked with Aesthetic Record... Well that is very hard to believe when they did not know how to put aesthetic records booking portal on my website and told me to reach out to aesthetic record to find out how.Let me know if you have any questions!MyAdvice Response
06/13/2024
********, it's best to outline the facts. 1. We took over your existing website as part of the website transfer and launched it on our servers on March 28, 2024. We spent over 3 hours in April correcting the many errors on your website like typos, wrong calls to action, and filler text. We then went above and beyond and created a sticky header to help improve conversions. 2. You requested the Morpheus8 content in April. Since all of your time had been used to fix. your website, we provided you with a cost to do that in April or suggested you could wait until May. We wrote the original content in May and have the old content to show the differences. 3. We do know how to add Aesthetic Record's code and have done it many times. We ask you and AR for the code on several occasions and still haven't received it. 4. We had calls scheduled with you May 13th, then May 20th. You didn't show up for either to talk about the marketing progress or next steps. 5. Call held on May 23rd to talk about your social media. As we explained at the beginning the ************ software allows you to schedule posts, reels, stories and see all of your analytics in one spot. You also don't need an additional 3rd party software for scheduling as this cost less than other national brands. As an added bonus, we do provide content 3-4x a week for practices. The content can be too generic for some and for some, it's a huge benefit. 6. When we took over your local listings 10 weeks ago, your accuracy was 5%, it's now 95% accurate and has generated 25 phone calls. The website has generated 60 new leads during that time period in emails and phone calls. Some spam leads are part of the game for everyone. We are more than happy to walk you through all of the specifics again. Please feel free to give us a call.Review from Molly M
1 star05/22/2024
BUYER BEWARE! Advice Media (aka MyAdvice) makes a real profit off the Evergreen (AutoRenewal) Clause.If, after the cancellation deadline, you've concluded that you're not getting your money's worth, then TOO BAD because you are LOCKED IN for the next full year, legally.They've bet that you won't actually read the invoices (since most clients just pay them and move on) because that's where they stash their discreet notice of AutoRenewal, satisfying only the minimal legal requirement mandated by the State of Utah.They can't actually prove that their service is bringing you customers only that people are seeing your listing. Well, seeing doesn't equal buying. I tried to get out of contract after auto renewal which I was unaware of as I had never opened an invoice that had already been paid. I had 2 phone calls to try and resolve this, the last call going nowhere so I asked to end the call after 30 frustrating minutes. I was told I would hear a decision the following week. Well, it has been 3 weeks and no follow up calls, VM, SMS or email. I can only assume they have decided to hold me hostage for another year.MyAdvice Response
05/25/2024
*****, on May 3, 2024, you had an in-depth call with our team. Like other calls, we again reviewed your campaign's success over the past year for your *********** account, which is $159.20/mo. As was discussed when you signed up and noted on each invoice, your account auto-renews at the anniversary. More importantly, you've had full transparency in seeing your results within the *************** which updates daily. We've also reviewed with you the succes of the software. We also covered those on May 3rd. As a quick review, you're NAP score, which includes your ****** Business Profile were wildley inaccurate. Only 14% accuracy when we took over. We've averaged a 98% accuracy over the past year. Through our efforts, we've created ****** views for your business, generated over ***** phone calls for your practice, made ***** clicks to your business pages, and assisted 830 with navigation information to your business. Your ****** listings visibility has increased +304%, your ****** Search Impressions +*****%, your ****** Map Impressions by *****%, and your Bing Search Impressions by +*****%. This is the one part of your marketing that is actually working and in which we can show credible results.Review from Amanda D
5 stars05/08/2024
It brings me great joy to express my admiration for Maddie M*****, an exceptionally talented member of MyAdvice. She has been the most amazing go to person for our office at Jeffrey C Dawes Plastic Surgery. Maddie's strengths shine brightly, particularly her ability to think outside the box in our brainstorming sessions, she consistently steps up to the plate, offering invaluable assistance with any queries or requirements our clinic may have. Her light and kind personality make it easy to talk to and ask questions Her explanations make interactions effortless. Maddie's unwavering dedication to excellence is truly commendable. Regardless of the task's size, she tackles it with meticulous attention to detail and an unwavering commitment to delivering the best client care. We're incredibly fortunate to have Maddie supporting us with our website, technical issues, and clinic operations at Dr. Dawes Plastic Surgery. Thank you, Maddie, for your outstanding contributions. Warm regards, AmandaMyAdvice Response
05/09/2024
******, thank you for the great review and for highlighting your interactions with ****** and her many talents. I remember meeting ************** and his wife at the ******************** in 2015, and that early interaction is now a nearly decade-long friendship and business relationship. We love working with you, **************, and the entire team at ***** Plastic Surgery. Thank you for your continuous trust in MyAdvice and for working hand-in-hand with ****** and the team. We look forward to many more years together.Review from Barry O
5 stars04/08/2024
A very responsive team. They did a wonderful job on the website.MyAdvice Response
04/12/2024
Thank you for your kind words, ****************! It was great visiting with you at the conference in ***** and learning more about your practice. We're delighted you're pleased with the website and our team's responsiveness. Your satisfaction is our top priority!
Customer Review Rating
Average of 34 Customer Reviews
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