ComplaintsforMedquest Pharmacy, Inc.
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Complaint Details
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Initial Complaint
11/30/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had placed an order from the company, which was cancelled due to product availability. A few days later the product was reordered and both orders were charged to me. I spoke with someone at MedQuest who said that the additional charges would be dropped, and the order would need to be processed again. Upon the 3rd order , all 3 charges were pending on hold in my account, approximately $1000.00 I again called the company to remove the other charges and was told I would have to go to my bank. My banks response was what I figured, those who placed the charges need to remove them. MedQuest responded saying that I would just have to wait and see what happens. Meanwhile I have around $600 illegitimately on hold in my bank due to their error.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.