ComplaintsforOC Tanner Recognition Co.
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Complaint Details
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Initial Complaint
10/04/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have emailed this company 4 times now since Sept. 30, 2023 regarding my access code to view the catalogue/log in for ordering notworking. This prevents me from ordering my 25 year recognition gift. On Sept 30, the website was down for maintenance. And there is no phone number listed to be able to call this business.The only means of customer support is email which I have tried 4 times now with no response. My employer is *********** in Scottsdale, AZ. My employee number is ****. My anniversary date is Oct. 6 so I need to order my give by then. I have moved, lost my access code a couple times in the past year and have had numerous health issues. So I am down to the last few days to order and despite my attemps to contact OC Tanner and get a response so I can log in and order I have had no contact back from them. This is most frustrating and taking alot of time to try to get a response. I just want access to the catalogue and to be able to order my 25 year give. ** ***** ***** **************** ###-###-#### New Address: **** ** ******** ***., Mesa AZ 85206 Old Address: **** ** ******* **., Gilbert, AZ 85295
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.